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FAQs

Does Zipster Ship Abroad?

Yes, we do ship abroad.

What’s Our Return Policy?

Returns and Exchanges are accepted within 30 days of the order's delivery date. All returns must include a Return Sheet that was enclosed with your order. We accept 3 reasons for returns:

 

1. Wrong Size.
2. Wrong Item Shipped.
3. Defective Item.
Refunds are processed upon receipt & inspection of the return. A refund for shipping costs may not be granted. Please note, returns may take up to 2 weeks to process once the merchandise has been received.
If you were to receive a defective or incorrect item, you must notify us within 2 weeks of when you received the product to qualify for a return or exchange. If you fail to provide us with a prompt notification, we will not authorize your return or exchange.
We do not refund shipping costs on returns and/or exchanges, unless there was a processing error on our behalf. If such an error occurs we will refund up to $9.99 for return shipping.

 

Pack your item(s) in the original shipping box, if possible, and insure your package for the full value of merchandise and return it to us using the delivery service of your choice. Include your Original Packing Slip and Return Authorization Form. We are not responsible for lost or damaged return packages. We will notify you via e-mail once your return has been processed.
Return to:
All items must be returned in a new, unworn, and unwashed condition. All original tags must still be attached. Please include the Return Authorization Form in your shipment. Returns can not be processed without this information.

 

How to Contact Us?

You can contact us at support@zipster.store

Size Charts?

T-Shirt Size guide

  XS S M L XL
Chest (inches) 30-32 34-36 38-40 42-44 46-48
Waist (inches) 28-30 30-32 32-33 33-34 36-38

Hoodies Size guide

  S M L XL
Length (inches) 26 27 28 29
Width (inches) 20 22 24 26